James Matte andJon Matte

2025 Finalist: Construction/Smart Cities

AI-Driven Customer Experience and Service Innovation for Homebuilders

BuilderChat helps homebuilders engage buyers and support homeowners 24/7 with AI-powered assistants built by industry insiders. The platform captures more leads, books appointments, and routes qualified inquiries without adding to team workload. It also handles warranty and service requests around the clock, giving homeowners seamless help and making service teams more efficient. The result: lower staffing costs, higher conversions, and better experiences from first click to post-possession. BuilderChat is raising the bar in today’s digital market.